From Engadget :
Although the reports are limited to what seems like one thread on the Xbox 360 forums, several Xbox 360 owners are saying that their consoles are starting to stop displaying video. Several users say the screen goes blank during gameplay, and white lines appear at the bottom of the screen, although the audio continues to come through. At least one user reports seeing the red aspect of the color signal failing to come through, with the image then failing completely. It sounds like most users with the problem are encountering this after a fair degree of time with the console, after no previous problems. For now, we’ll just have to add this problem to the list of other technical issues with Xbox 360:hopefully it won’t go any further than the current anecdotal evidence.
If something can go wrong with a 360, Murphy’s Law dictates it will happen to me. My 360s seem to be cursed. People ask me how many I have gone through, and unfortunately I lost count at 3. Now this gives me something new to look forward to. Fantastic.
Shit, man……shit!!! I’ve had my XBox 360 for a while: getting it around the time it first came out. I’ve heard all of the stories of other systems breaking down and mine didn’t have any problems. I thought I was in the clear…..until I read your blog!! I used to play F.E.A.R. sometimes, and the game would randomly freeze. I thought it just might have been a glitch in the game, but after reading this, I don’t know! I don’t want to go through a whole bunch of 360s, but this would give me an excuse to get new 360 elite.
Awesome. I am so excited to be laying down $500 for one this summer.
*knock on wood* I guess I am just one of the lucky ones. I bought a console on launch day, and have had no problems with it. *knock on wood*
XxURDONExX, I hope yours works for however long you have it. This repeated buying of new 360s because of Microsoft rush jobs is ridiculous. Can’t wait for “Stranglehold”, though.
Lost count at number 3? Ouch! Luckily I’m only on number 2. Wait a minute, luckily I’m only on number 2. What am I saying.
Thanks!
Did they make sure their Video input was pushed all the way in to their TV?
Ok, I admit, that was mean. Well hopefully this is an isolated incident with these people and it isn’t some widespread hardware issue.
I got an Elite due to the fact that it was reported by a couple game reviewers that the Elite does suffer the hardware issues of the Premium or Core. (Red ring of death, overheating, etc.)
If anyone out there reading this does not yet have a 360, I’d suggest coughing up the extra $70 for the Elite. At the very least the $70 will save you a headache from calling Microsoft support if the extra 100 gigs you get of hard drive space doesn’t seem worth your while.
My died today black screen only the sound is ok I test i diferents TVs and same and test with a friend, is Death.
Waiting for the replacement arrive.
ok so my xbox 360 video output just blanked out on me. i bought a warranty at best buy when i bought the unit in early 2007. Best buy will replace the 360 for me which is what i want but how can i get all the info off my xbox hard drive? to make matters more complicated… i’m a mac user,
any suggestions would be great
thanks,
dave
Arrgghh! I’ve had my 360 for a little over a year now (ie, no more warranty) and the thing just died the “blank screen” death. Started out by losing the video signal after playing R6 Vegas 2 for only a couple of minutes, then again after restarting, then again and again. I thought it was a Ubisoft bug issue until my console stopped displaying video altogether whether there’s a disc in it or not. Starts up, I can hear all the sounds and I can use the controller to navigate through the screens (I can hear the navigation sounds) — just no video signal!
My 360 also just kicked the bucket video signal wise. I was playing GTAIV and the signal started getting funky - one or more color channels would drop out. I’m using component video.
I tried RCA jacks and other TVs, still nothing.
Has anyone had success with MS’s warranty fixing this issue? Like an idiot I didn’t get the best buy warranty.
my 2nd xbox 360 eilte video output died a few hrs ago. exact same problem i had the 1st time around just filed for another warranty repair
Mine bit the dust too. What ticks me off the most though is i bought the two year best buy warranty, and my 360 died a few months after. *&^% that!!!! Im super ticked! SCREW YOU MICROSOFT! YOUR COMPUTERS SUCK! AND YOUR CONSOLES SUCK!
Apple should make everything!
First XBox 360 died from the RRoD. Took it back to Best Buy for replacement…of course they no longer had my model, so I had to upgrade to the Elite console. Had it 4 months and the screen goes black, but sound still works. i would have thought the Elite system might have better architecture since they had a couple of years to figure out the bugs. Guess i was wrong. Now i have to send it back to Microsoft (7 days left on my warrentee…whew). I agree with others i have read - the spring update seems to have triggered something. That or Microsoft knows warrentees are expiring and is “killing” XBoxes, having people send them in and paying the $140, flipping the toggle switch that caused the fault and sending the system back. Sounds like a conspiracy theory, but if you think about it they get the purchase price and some more cash for “repairs”. If their problems were simply heat, they could have fixed that quickly and cheaply with the second gen system. What the heck, Microsoft???
my xbox had black video after 6 months
I bought my 360 around February of 2007. A month or so ago my video starting going out on me while playing Rock Band and Guitar Hero 3. The picture just goes black for 10 seconds and then comes back. It also goes out when navigating the blades prior to launching a game. Changing the default resolution from 1080i to a much lower hi def setting seemed to help the blade navigation part but not the in-game issues.
It doesn’t do it at all when playing DVD movies, only games.
My video went out on my 360 as well. Of course, only the RRoD is covered after one year, so I had to pony up $99 to get it fixed. It would be nice if this was added into the extended warranty and I was refunded the C-note.
It’s not like I haven’t been loyal or anything.
“Arrgghh! I’ve had my 360 for a little over a year now (ie, no more warranty) and the thing just died the “blank screen” death. Started out by losing the video signal after playing R6 Vegas 2 for only a couple of minutes, then again after restarting, then again and again. I thought it was a Ubisoft bug issue until my console stopped displaying video altogether whether there’s a disc in it or not. Starts up, I can hear all the sounds and I can use the controller to navigate through the screens (I can hear the navigation sounds) — just no video signal!
****That is the same problem I had. I bought R6 Vegas 2 and the screen lost one of the colours, after rebooting the system, no video, only sound. I just got off the phone with Xbox support - spoke to a guy named “George” who was a friendly guy and he told me “Sorry your system is not covered under warranty, I can put an order in to have it sent in for repair for $110 Cdn”. I asked him if this is a common problem, he said this is one of the main type of calls he gets. I asked him if they will send me back MY console and he said alot of times they get these systems and just replace a specific part with a new one. I kind of get the feeling that this is a SERIOUS issue with the console and that they know about it and are doing nothing. I’m pissed..I won’t have my system for 3 weeks and have to fork over $110 which brings the console cost to $510. I’m going to pay the $110 only because it’s cheaper then buying a new console..wonder if Sony users have the same type of issues..Is this what we should expect from the new generation machines??? My original Xbox had NO PROBLEMS..and it was abused…I’ve taken care of my 360 and this…less then 2 years of use…GD!!!!!!
9 month fault free use, 4 days of funky colours (green-pink smearing) then today no video output at all. Contacted MS a few days ago (via email) when the colour started to mess-up but have still not received any mail back from them. Now video is completely dead I’ll be calling them Monday.
Xbox360 Elite for the record.
Ok.. my 360 elite video died too. Nothing wrong at all, little use, then one day after Gears 2 gameplay I turned it on and no video.. seriously. I am very unhappy. Calling Microsoft. Word to the wise, be careful when you drop 500 dollars on a system. I bought mine Dec. 07′ which makes it less than a year old.. seriously, it is a problem.
Same here, played gow2 yesterday , today console gives no video output.
Sept 07 console.
I have no Video or audio. warranty up have to pay 100 bucks to get it fixed. Aint gonna do it though. i live close to lake washington, so im going to throw it in Gates’ yard. Go Sony…
Death to my XBOX!!!!!!! Well while playing fable II my screen went in and out of some funky colors. I restarted it to find out that no video displays, but the audio is perfectly clear! So, sad.