Comments on: Xbox 360 Owners Reporting Blank Video Output Issue

By: Yukkione

Yukkione — Wed, 18 Nov 2009 00:10:51 +0000

I have an elite and it red ringed (factory fixed) and now outputs video with a red hue.

By: Mike

Mike — Sat, 04 Jul 2009 12:59:57 +0000

Add me to the list of people who had the video go out.

By: DAN

DAN — Tue, 23 Jun 2009 11:49:51 +0000

ive gone through 7, 360,s since launch the first died within 2 hours the second within a week the third within a month and so on! now my elite as stopped showing video but has audio. the console is 4 days out of warranty but microsoft insist i pay for it to be repaired! you would think after seven times now going to be 8 that they would cut me some slack! but it appears im not the only one with same problems with having so many consoles.i also have a ps3 that did the same (stopped showing video) it was a month out of warranty but sony still replaced it for free! as a goodwill gesture!. now im seriously considering stoppping my xbox live account, and getting rid of the whole system and games and sticking with a system that seems far more reliable.i dont want to as i like the 360 but i feel like ive no option at this point unless i pay for a console that shouldnt break in 12 months anyway!.that will most likley break again before next year!!!!!!!!!!!!

By: superfly 747

superfly 747 — Thu, 14 May 2009 15:08:26 +0000

I am a month out of my 1 year warranty and my HDMI video went black. the video still works when I use the yellow red white connections but there is a heavy red hue to everything. I called Microsoft and they just kept repeating I’m sorry I cannot help you. What a fraud. They put bogus part in their machines and then when they die they want me to drop another $100 to fix their crap. Everyone please steer your friends away from the 360 or force them to buy an extended warranty.

By: lewlpants

lewlpants — Wed, 04 Mar 2009 03:23:10 +0000

same problem, got it to work again for about a day or so, then same problem. im waaay out of warrenty and wouldnt mind opening up and having a play (i am a lil tech savy), is there anything i could buy off say, ebay to replace the fault?

By: Ross sillifant

Ross sillifant — Sun, 22 Feb 2009 12:13:22 +0000

Update to my last post:

Component connection:worked fine.

NEW HDMI cable(triple shielded!)Arrived yesterday,so far?brilliant.

Microsoft`s customer support dept?as MUCH use as a chocolate fireguard!-just said we can arrange to have it picked up for repairs(and what?get someone else`s reconditioned machine?),did`nt even suggest i try different tv or leads.

Amazon however?fantastic,offered new console or full refund.Got 2 weeks on their warranty,so time to decide yet.

By: Waffle Deluxe

Waffle Deluxe — Sat, 21 Feb 2009 23:05:13 +0000

Don’t scare me like that.

By: Ross sillifant

Ross sillifant — Thu, 19 Feb 2009 16:32:59 +0000

Had my 360 elite,2 days,connected to tv via hdmi(port 2)1st day?Fine.2nd day?4 hrs into halo 3,lots of red snow type effects on screen,followed by complete loss of picture!

Checked cables.all fine.Put ps3 in port 2.Fine.360 in port 1.Fine.Swapped em back.Fine!

what the duce?

Connected via Component now,ordered triple shielded HDMI in case it is cable issue.emailed microsoft.

Console?Never been Online.reading these posts?not looking promising.

By: Andy B

Andy B — Tue, 27 Jan 2009 21:21:25 +0000

Hi Everyone,

My xbox 360 is two months old.

I was playing worms the other day (xbox was on for about 3 hours) and all the sudden the picture went a bit weird then my TV (new samsung LCD) said it had lost HDMI signal. This went on for about 5-10 seconds and without me doing anything the TV must of found the signal again displayed my game of worms..

Weird.. Sounds a little bit different to everyone else problem though. I continued to play for another 30min and it didn’t repeat the issue again.

Hope it doesn’t come back!